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Privacy policy - effective as of 11th May 2023

This policy ( Privacy Policy ) explains how Immortalized Productions Pty Ltd (ACN 667 034 219) and its related bodies corporate ( Immortalized Productions or Company ) seek to protect the personal information of individuals. The Company is committed to protecting the safety and security of the personal information of individuals whose information the Company has access to, including the customers and employees of prospective and current Immortalized Productions clients and other persons with whom the Company interacts ( each an Individual or you ).

The Privacy Policy has been developed in accordance with data protection laws of Australia, including the Privacy Act 1988 (Cth) ( Act ).

Under the Act, "Personal Information" is defined as: "Information or an opinion about an identified individual, or an individual who is reasonably identifiable:

(a) whether the information or opinion is true or not; and

(b) whether the information or opinion is recorded in a material form or not."

Please read this Privacy Policy carefully in order to understand how your Personal Information is collected, held, used, or otherwise processed by us.

The Company reserves the right to make changes or updates to this Privacy Policy from time to time. If this happens, we will update this Privacy Policy and notify you of any changes, most likely via email. However, you should also periodically check this Privacy Policy for any updates.

1. ABOUT IMMORTALIZED PRODUCTIONS

Immortalized Productions makes available the Immortalized Productions platform through the Immortalized Productions website, mobile application and related websites ( collectively, Immortalized Productions Platforms ) to create, develop and commercialise blockchain and other digital projects in the sports and media industry ( Services ).

In making the Immortalized Productions Platforms available, we are sensitive to Individuals' concerns about the safety of their Personal Information.

In essence, Immortalized Productions will typically only:

  • Collect, use or share Personal Information with your consent (unless it is not reasonable in the circumstances to obtain your consent and it is legally permissible for us to do so) or when required by a legal obligation; and
  • Interact with your Personal Information in order to provide the Immortalized Productions Platforms and operate our business generally, and help us improve and develop the Immortalized Productions Platforms.

Immortalized Productions has developed our privacy framework to assist Individuals and to comply with privacy legislation and regulations applicable to us and our management of your Personal Information.

2. HOW IMMORTALIZED PRODUCTIONS COLLECTS YOUR PERSONAL INFORMATION

Immortalized Productions collects Personal Information in one of three main ways:

  1. Directly from Individuals, when they interact with the Services or the Immortalized Productions Platforms;
  2. Passively from Individuals, when they interact with the Services or the Immortalized Productions Platforms; and
  3. From third parties in certain circumstances.

The specifics of Personal Information collected in each situation are discussed further below.

3. WHEN IMMORTALIZED PRODUCTIONS COLLECTS INFORMATION FROM INDIVIDUALS AND WHAT WE COLLECT

(a) Personal Information collected directly

Immortalized Productions collects Personal Information directly from Individuals unless it is unreasonable or impracticable to do so. When an Individual engages with the Immortalized Productions Platforms, the following types of Personal Information directly and consensually:

  • Basic user and account information, including your name, mailing or street address, email address, telephone number, age or birth date and identification numbers.
  • Token data, such as your crypto wallet address and tokens within a wallet.
  • Enquiry information, such as the details of any enquiries you submit on an Immortalized Productions Platform.
  • Details of products and services you have purchased from us, together with any additional information necessary to deliver those products and services;
  • Any information relating to you that you provide to Immortalized Productions directly through the Immortalized Productions Platforms, the Immortalized Productions service centre, customer surveys, your online presence or other contact points with you from time to time, through Immortalized Productions' representatives, via email, telephone or otherwise; and
  • Any contact information provided (including Personal Information) as well as any feedback when Individuals provide Immortalized Productions with unsolicited feedback or otherwise interact with Immortalized Productions on their own accord.

(b) Personal Information collected passively

As Individuals come into contact with or otherwise interact with the Services or the Immortalized Productions Platforms, we may collect the following types of Personal Information:

  • Content that is posted and submitted to the Immortalized Productions Platforms, on our social media accounts or in discussion threads, as well as similar content that is posted about Individuals by others;
  • The following types of browser, system and device information regarding devices Individuals use to access Immortalized Productions Platforms:
  • Locational information, such as in the form of the IP address from which Immortalized Productions Platforms are accessed;
  • Web data tracking information, such as pixels, advertising identifies and data from cookies stored on Individuals' devices, including cookie IDs and settings, as well as logs of your usage of Immortalized Productions Platforms;
  • Device information provided by devices Individuals link to Immortalized Productions Platforms (e.g. device information from a smartphone) which at times might result in us collecting other secondary information about Individuals; and
  • System usage information, including logs of an Individuals' access and use of the Immortalized Productions Platform.

(c) Personal Information collected from third parties

In certain circumstances, Immortalized Productions will collect Personal Information about Individuals from third parties. The types of Personal Information collected include:

  • Publicly available basic contact and biographical information (e.g. details available on LinkedIn, or any other biographical, display picture or other information);
  • Information that is made available to Immortalized Productions by a third-party service or platform, if you access Immortalized Productions Platforms through such services or platforms. You can generally control the information we receive from these sources by using the privacy settings on the third-party services or platforms;
  • Third-party account information made available to us if Individuals link their Immortalized Productions Platform account or usage to third-party services or platforms; and
  • Web data tracking information that fits certain parameters of who we think could become Immortalized Productions clients.

Some of these third parties may collect Personal Information about you on our behalf for the purposes of providing services to us.

Immortalized Productions may collect information that is not Personal Information because it does not identify you or anyone else, or pseudo-anonymised data sets acquired from clients or other third parties . These data sets might contain Personal Information that is not immediately attributable to identifiable individuals, but may constitute Personal Information when combined with other information available to Immortalized Productions.

4. WHY IMMORTALIZED PRODUCTIONS COLLECTS YOUR PERSONAL INFORMATION AND WHAT WE USE IT FOR

Although Immortalized Productions collects Personal Information from Individuals in a number of circumstances, Immortalized Productions will only collect this information in order to provide and develop the Immortalized Productions Platforms and Services. Immortalized Productions collects Personal Information about Individuals so that it can perform its business activities and functions and provide the best possible quality of customer service. Here are the main ways we use Personal Information to achieve these objectives:

Communication

Immortalized Productions will use basic contact, enquiry and feedback in order to communicate with Individuals about their enquiries or feedback, interest in the Immortalized Productions Platforms or Services, and for other administrative purposes related to the specific reason for which the Personal Information was collected.

If Individuals have consented, Immortalized Productions will also use these types of Personal Information to share relevant communications about Immortalized Productions and the Immortalized Productions Platforms.

Administration and Delivery of Services and Immortalized Productions Platforms

Immortalized Productions will use Personal Information to provide the Services and Immortalized Productions Platforms.

For example, Immortalized Productions will use:

  • Basic user and account information (a) when you purchase a membership or an email collectable (MagicLink); and (b) for administrative purposes, such as resetting account information or permissions as applicable.
  • Token data when you connect to a brand connector, and Immortalized Productions must recognise your token in your wallet once connected to activate perks.

Ensuring user safety

Immortalized Productions will use any type of information collected to prevent and address risks to all Individuals. For example, Immortalized Productions will use information to investigate suspicious or threatening activity.

Research and development

Immortalized Productions will use the following types of information to develop, test and improve the Immortalized Productions Platforms and Services:

  • Survey and feedback information, as well as any content that is submitted;
  • Basic account preferences;
  • Background account, browser, system and device information; and
  • Third-party account or web tracking information.

Together these types of Personal Information are used to provide us with an overview of how the Immortalized Productions Platforms are being used, any shortcomings the Immortalized Productions Platforms or Services may have, and subsequently to highlight what will be the best means of improving experiences for all Individuals.

Immortalized Productions' preference will be to de-identify these types of information first, and then use it for this purpose in conjunction with de-identified browser and device information.

Marketing

Where Individuals have consented, or subject to law, Immortalized Productions will use basic contact, enquiry and organisational information to provide Individuals with relevant marketing materials and information about Immortalized Production's products and services that Immortalized Productions considers may be of interest to Individuals.

These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). Individuals consent to Immortalized Productions sending them those direct marketing communications by any of those methods. If an Individual indicates a preference for a method of communication, Immortalized Productions will endeavour to use that method whenever practical to do so.

Individuals can opt out of receiving marketing communications by using the opt-out functionality provided in each marketing communication (e.g. by clicking "unsubscribe" at the bottom of an email) or by contacting Immortalized Productions using the contact details provided below. Immortalized Productions will ensure that the Individual is removed fromImmortalized Productions' mailing list. Immortalized Productions does not provide Individuals' Personal Information to other organisations for the purposes of direct marketing.

5. IMMORTALIZED PRODUCTIONS' DISCLOSURE OF PERSONAL INFORMATION

Generally, Immortalized Productions does not disclose Personal Information to any third parties except:

Service providers Immortalized Productions engages to help us provide and develop the Immortalized Productions Platforms;

  • In some specific circumstances, Individuals' employers (e.g. the organisation of an Individual);
  • Law enforcement agencies, or another party that has a legitimate legal right to access the information;
  • Suppliers and other third parties with whom Immortalized Productions has commercial relationships for business, marketing and related purposes; and
  • Any organisation for any authorised purpose with Individuals' express consent.

In the case of disclosing Personal Information to an organisation for an authorised purpose or to Individuals' organisations, Immortalized Productions will seek the explicit consent of the Individual before disclosing their information. Immortalized Productions may combine any information that it collects from Individuals with information collected by any of Immortalized Productions' related corporate bodies.

Overseas Disclosure

Generally, Immortalized Productions will not disclose Individuals' Personal Information to entities located outside of Australia.

Sometimes, subject to relevant law, we may disclose Individuals' Personal Information to agents of Individuals, or their organisations, that are overseas. As with disclosures to third-party service providers, overseas disclosures are always made once Immortalized Productions has taken all reasonable steps to determine the information will be treated as at least as favourably under the Act and other applicable privacy laws.

6. IMMORTALIZED PRODUCTIONS' TREATMENT AND STORAGE OF INFORMATION

Immortalized Productions' general approach

Immortalized Productions takes reasonable steps to ensure Individuals' Personal Information is protected from misuse and loss and from unauthorised access, modification or disclosure. Immortalized Productions may hold Individuals' information in either electronic or hard copy form.

Immortalized Productions will keep your Personal Information confidential and not sell or knowingly divulge Individual information to any external third parties, unless:

  • We believe, in good faith, that we are required to share the Personal Information with a third party in order to comply with legitimate legal obligations;
  • The disclosure is to a third party that acts on our behalf and/or under our instruction in order to enable us to deliver the Immortalized Productions Platforms;
  • Other entities which may acquire ownership or operation of Immortalized Productions or the Immortalized Productions Platforms; and/or
  • To protect the safety of Individuals, and the security of our Immortalized Productions Platforms.

Immortalized Productions seeks the informed and voluntary consent of Individuals whenever it collects their information, or as soon as possible after.

Individuals can always refuse or revoke this consent, but sometimes this will affect Immortalized Productions' ability to provide them with the Immortalized Productions Platforms. Immortalized Productions will advise Individuals if this is the case.

De-identification

Personal Information is destroyed or de-identified when no longer needed. De-identified information refers to information that cannot reasonably be used to identify a particular Individual. De-identified information that can identify individuals only if it is combined with another, separate piece of information is referred to as pseudonymised information.

Where possible, Immortalized Productions will aim to collect, store and use anonymised information as a first preference, and if not, then pseudonymised information. However, sometimes it will be impractical for Individuals' information to be de-identified or treated in this way, and in this case, Immortalized Productions will continue to use and hold the information in a personally identifiable state. For example, if Immortalized Productions needs to reply to an Individual's enquiry, we will have to use the contact information provided.

Security

Immortalized Productions is committed to information security. We will use all reasonable endeavours to keep the Personal Information we collect, hold and use in a secure environment. To this end, we have implemented technical, organisational and physical security measures that are designed to protect Personal Information, and to respond appropriately if it is ever breached.

When information collected or used by Immortalized Productions is stored by third-party service providers, Immortalized Productions takes reasonable steps to ensure these third parties use industry-standard security measures that meet the level of information security Immortalized Productions owes Individuals.

As part of our privacy framework, we endeavour to routinely review these security procedures and consider the appropriateness of new technologies and methods.

As the Immortalized Productions website is linked to the Internet, and the Internet is inherently insecure, Immortalized Productions cannot provide any assurance regarding the security of transmission of information Individuals communicate to us online. Immortalized Productions also cannot guarantee that the information Individuals supply will not be intercepted while being transmitted over the Internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.

The Immortalized Productions website may contain links to other websites operated by third parties. Immortalized Productions makes no representations or warranties in relation to the privacy practices of any third-party website, and Immortalized Productions is not responsible for the privacy policies or the content of any third-party website. Third-party websites are responsible for informing Individuals about their own privacy practices.

Data Breaches

In the circumstances where Immortalized Productions suffers a data breach that contains Personal Information, we will take all necessary steps to comply with the Notifiable Data Breach Scheme outlined under the Act. This means we will immediately make an objective assessment of whether a breach of Personal Information is likely to result in serious harm to Individuals, and if this is the case, endeavour to notify the affected Individual(s) and the Australian Information Commissioner.

If an Individual believes that their privacy has been breached, please contact us using the contact information below and provide details of the incident so that we can investigate it. Immortalized Productions requests that complaints about breaches of privacy be made in writing, so we can be sure about the details of the complaint. Immortalized Productions will attempt to confirm as appropriate and necessary with you your understanding of the conduct relevant to the complaint and what you expect as an outcome. We will inform you whether we will conduct an investigation, the name, title, and contact details of the investigating officer and the estimated completion date for the investigation process. After Immortalized Productions has completed its enquiries, we will contact you, usually in writing, to advise the outcome and invite a response to our conclusions about the complaint. If we receive a response from you, we will assess it and advise if we have changed our view.

7. IMMORTALIZED PRODUCTIONS' RETENTION OF INFORMATION

Immortalized Productions retains Personal Information until it is no longer needed to provide or develop the Immortalized Productions Platforms. When the Personal Information is no longer required, Immortalized Productions will destroy or de-identify the Personal Information.

However, Immortalized Productions will retain:

  • Personal Information in circumstances where we have legal and regulatory obligations to do so (e.g. for law enforcement purposes, employment law, corporate or tax record keeping, and where the information is relevant to legitimate legal proceedings, or in keeping with its requirements under other Australian record keeping legislation); and
  • Anonymised information for analytic and service development purposes.

The information we retain will be handled in accordance with this Privacy Policy.

8.MANAGING YOUR PERSONAL INFORMATION

Accessing and ensuring the accuracy of Personal Information

Immortalized Productions takes reasonable steps to ensure that the Personal Information we collect and hold is accurate, up-to-date and complete.

Individuals have a right to access and request the correction of any of Personal Information we hold about them at any time. Any such requests should be made by directly contacting us at the details set out below. Immortalized Productions will grant access to the extent required or authorised by the Act and applicable laws, and will take all reasonable steps to correct the relevant Personal Information where appropriate. Immortalized Productions may charge Individuals a fee to cover our administrative and other reasonable costs in providing the information to you. Immortalized Productions will not charge for simply making the request and will not charge for making any corrections to your Personal Information.

There may be circumstances in which Immortalized Productions cannot provide Individuals with access to information. We will advise you of these reasons if this is the case. For example, Immortalized Productions may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, Immortalized Productions will give the Individual written reasons for any refusal.

If an Individual believes that Personal Information Immortalized Productions holds about the Individual is incorrect, incomplete or inaccurate, then the Individual may amend it themselves online or request Immortalized Productions to amend it. Immortalized Productions will consider if the information requires amendment. If Immortalized Productions does not agree that there are grounds for amendment, then Immortalized Productions will add a note to the Personal Information stating that the Individual disagrees with it.

Contacting Immortalized Productions

If you have any questions about this privacy policy, any concerns or a complaint regarding the treatment of your privacy or a possible breach of your privacy, please use the contact link on our website or contact us using the details set out below. You will need to provide sufficient details regarding your complaint as well as any supporting evidence and/or information. We will treat your requests or complaints confidentially.

A representative of Immortalized Productions will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. Immortalized Productions will aim to ensure that your complaint is resolved in a timely and appropriate manner. Immortalized Productions will contact you if we require any additional information from you and will notify you in writing (which includes electronic communication via email) of the relevant determination. If you are not satisfied with the determination, you can contact us to discuss your concerns or complain to the Australian Privacy Commissioner via www.oaic.gov.au.

Contact Details

Immortalized Productions Pty Ltd

Level 2, 168 Oxford Street,

PADDINGTON

NSW 2021

Email: info@dotlive.io

This Privacy Policy was last updated on 11th May 2023